Last updated: October 23, 2018
What information does Team Stayfari Collect when I take part in the Stayfari Experience?
For Team Stayfari, your personal information means any information that can identify you, including but not limited to, your name, address, telephone number, e-mail address, and billing information. In general, we receive and store any information that you enter while taking part in the Stayfari Experience, or give us in any other way. Your personal information shared with Team Stayfari will also include any information regarding your room preferences, what you plan on doing during your trip, and any other information that Team Stayfari will need to prepare your booking. You do not have to provide us with these types of personal information, but in order for us to provide you with the best service, some information about you will be required to create a profile, book your travel, ask us questions, or for us to initiate any transaction through the Stayfari Experience.
If you choose to become a registered member in order to take part in the Stayfari Experience, you must provide your name, email address, and credit card information, along with other optional information, including your phone number, address, and login password. Team Stayfari may collect this information in order for us to [(i) personally identify you; (ii) to complete your booking; (iii) to allow Team Stayfari to contact you should any issue arise with your booking; (iv) to customize your Stayfari Experience so that all your specific needs are met; and (v) to improve the overall Stayfari Experience.
As a user of the Stayfari Experience, you may be asked to provide us with more information regarding your particular travel preferences, payment and billing information, special requests, and any other information, which may include personal information, that Team Stayfari may need in order to enhance your Stayfari Experience.
Once you are satisfied with the travel options we have provided, you will need to provide your personal information for the booking. This information will help us to complete and administer your online reservation, and will also allow us to forward your reservation details to the accommodations or travel companies that you have booked.
Superior Stayfari Customer Service
By taking part in the Stayfari Experience, you will have access to our superior international customer service that we proudly provide 24/7. You can be confident that, should the need arise, the Stayfari Team will be there to help. That is why it is so important that you share your details with our customer service team, so that we can respond quickly when you need us, help you with your current booking, and answer any and all questions you may have about your reservation.
Other Stayfari Communications
From time to time, you may receive email, traditional mail, phone calls, or text messages from the Stayfari Team. There could be a number of reasons for these communications. For example, we may need to respond to a specific request that you have made regarding your Stayfari Experience. If you have asked our Team to search for accommodations or travel, but haven't completed the booking, we may send a polite reminder to finalize your booking. We understand that everyone has a busy schedule, so we believe that this level of service is useful as it will prevent you from starting your trip planning all over again. After you have used our services, we may send you a brief survey or ask that you write a short review about your interaction with the Stayfari Team, or your Stayfari Experience. For your added convenience, we may also send you information relating to how you can contact the Stayfari Team if you require our assistance while on your vacation, or we may send you information related to your travel reservations, or we may send you information that will help you plan your trip and get the most out of your trip. Finally, in order to ensure that you get the most out of your Stayfari Experience, we may send you information related to your upcoming travel reservations, or quick snapshots of your previous reservations you have made.
Defense Against Fraud
It is important to Team Stayfari that we protect your information while providing superior service. Equally important to us is ensuring that our service is not abused or that it is taken advantage of to our own detriment. For this reason we may use your personal information to detect and prevent fraud and any other illegal or unwanted activities.
"Cookies" are small data files that are stored on your computer's hard drive or in your mobile device's memory. Cookies allow Team Stayfari to discover new ways to serve you better and more efficiently. If you enable cookies on your browser, then you will be able to log into Stayfari.com without having to enter your login information. These cookies will also help us to determine how effective our service is, and how we can improve your Stayfari Experience.
You can control how your web browser handles cookies by altering the settings that control how and whether cookies will be accepted. If you decide to block cookies while using the Stayfari Experience, then you may disable certain features that may make it impossible to complete a booking, or to use certain services that we provide to you. Please note that it is possible to block cookie activity from certain websites, while permitting cookies from sites you trust, like when you take part in the Stayfari Experience.
With whom will Team Stayfari share my personal information?
The Stayfari Team does not knowingly collect any personal information from minors. It is our policy that if we detect or become aware that a minor is attempting to submit personal information, we will promptly remove this information from our database and records. If you are a parent/guardian of a minor that you suspect may have given us personal information, please contact us immediately so that we may resolve the issue, and if necessary delete the minor's personal information.
How will the Stayfari team protect my personal information?
There are no websites on the internet that can guarantee or promise complete security. However, the Stayfari Team has implemented various techniques, including physical, technical, and administrative procedures, in order to protect the personal information you provide to us. Rest assured that only authorized employees are permitted to access your personal information, and can only do so for permitted business functions. Our Stayfari Team is committed to using up to date data encryption methods when your personal information is transmitted between your computer or device and our systems. Specialized firewalls and intrusion detection software are used to help ensure that unauthorized access to your information is prevented.
Thank you for visiting www.stayfari.com, and we look forward to providing you with the best Stayfari Experience. Your adventure awaits!